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Melbourne Migration Ways staff Rebecca Santaera, Alberta Miculan, Laura Zorzi, Claudia Mariani, Talisa Cera

Melbourne Migration Ways Staff

Migration Ways, Australian Migration Agents

Migration Ways began in 2014 as a Melbourne-based Australian migration agency when long term immigration agents Alberta Miculan and Rebecca Santaera joined forces.

Based in downtown Melbourne, Migration Ways is a leading migration agency in Victoria that has helped hundreds of businesses and individuals from Australia and dozens of countries around the world. Businesses we have worked with include some of the top TV-film production companies in the US and the UK, as well as leading restaurants, food manufacturers and construction firms in Melbourne.

Migration Ways currently has four full-time Australian immigration agents in its Melbourne office and presences in Udine, Italy, and Los Angeles.

The following biographies will introduce you to our four expert Melbourne immigration agents.

Alberta Miculan

Alberta Miculan Migration Agent

Alberta was born in Italy, grew up in Australia and lived for 25 years in the United States.

Alberta Miculan also has over 25 years’ experience working in the immigration industry.  She was formerly engaged as a Senior Immigration Officer at the Australian Department of Immigration in Los Angeles.  Her extensive firsthand experience in the interpretation of Australian legislation at the Australian Consulate in Los Angeles stands in good stead to provide immigration advice.  Alberta has also worked as an immigration officer in the Australian Embassy in Brazil and is fluent in Spanish, Italian and English.

Alberta is richly experienced in all immigration application procedures.  She has a vast knowledge of the numerous visa categories and the necessary process to be followed.  She always provides clients with proficient advice from the start of the visa application process and continues to support even after an application has been granted.

Alberta’s areas of expertise include:

  • Entertainment
  • Business sponsorship and nomination
  • 457 visa applications
  • Partner visa
  • Skilled Independent and State Nominated

Particularly for the entertainment sector, Alberta has a solid understanding and is deeply experienced in assisting film and production companies as well as entertainers themselves to acquire Entertainment visas for Australia. She has widespread experience liaising with the relevant Australian entertainment bodies and unions, certification by Australian Government Departments and preparation of a full range of sponsorship and visa applications.


  • Graduate Certificate in Australian Migration Law and Practice
  • Graduate Diploma in Psychological Studies
  • Diploma of Education
  • Bachelor of Arts

“I find it exciting and satisfying to find solutions for travellers needing visas so they can attain their dreams of studying, working, visiting or living in Australia. As someone who has lived in Italy, Australia and the USA and visited many other countries, I appreciate the life-enhancing opportunities of migration and world travel. I enjoy the challenge and pride of creating our business and seeing it grow.”
Alberta Miculan

Alberta Miculan is a Registered Migration Agent: MARN 1277789

Rebecca Santaera

Rebecca Santaera Melbourne Migration WaysRebecca Santaera has vast experience working directly within the Australian Immigration industry/sector.  

She was formerly engaged as a Migration Consultant in private practice and after stepping out on her own, now provides expert advice and assistance for applications, particular in Melbourne’s Italian and South American community.

After graduating from Swinburne University, Rebecca began her career in Italy where she worked as an Australian Migration Consultant for two years.  It was during this time that she gained an invaluable insight to the needs and desires in migration directly from the Italian community.

On her return to Australia, Rebecca worked under the supervision of an Immigration Law specialist where she was able to further her skills set by focusing on the onshore visas, in particular the Skilled Visa, 457 and Permanent Employer Sponsored Visas.

Rebecca’s areas of expertise include:

  • 457 visas
  • Business/Employer sponsorship
  • Skilled migration
  • Student visas
  • Family migration

As an Independent Migration Agent, Rebecca has particularly built a strong clientele base providing expert advice regarding temporary and permanent Employer sponsored visas with medium-large size Australian companies.

Rebecca is dedicated to providing reliable, honest and realistic advice to those seeking to live or work in Australia.


  • Graduate Certificate in Australian Migration Law and Practice
  • Bachelor Degree in Business (Marketing)
  • Bachelor of Italian Language Studies

“As challenging as providing migration assistance is at times, there is nothing more rewarding than when I make that phone call to an individual or family who have their hopes invested in a future here in Australia and let them know that they are finally a Permanent Resident of this great country of ours. Their excitement and joy reminds me of why I do this work and is what drives me through all the challenges.”
Rebecca Santaera

Rebecca Santaera is a Registered Migration Agent: MARN 1173748

Laura Zorzi

Laura grew up in Friuli, Italy, where she earned a Bachelor Degree in Foreign Languages and Literatures. Laura’s thesis for her degree was on “Australitalian,” which was later published in Il Globo, Melbourne’s leading Italian newspaper.

In Rimini, Emilia Romagna, Laura worked in the training and educational sector, organising internships for high school students funded by the Italian Ministry of Education, Universities and Research.

After first visiting Australia in 2004 as a tourist, Laura moved to Melbourne, where she has now lived for six years. Awarded a Graduate Certificate in Australian Migration Law and Practice in 2014, Laura has worked for more than three years as a registered migration agent at Migration Ways. An expert in many types of visas, Laura especially enjoys preparing family visas (partner/spouse visas in particular), because of her strong interest in family values. She also enjoys preparing employer-sponsored visas and highlighting the skills of applicants that Australia needs so much. Laura is renowned for preparing meticulous applications.

Laura enjoys engaging with clients of different cultures and is excited by the challenge of helping non-Australians make their “down under” dreams come true. Because she has been a traveller herself and is from a migrant family, Laura puts herself into the applicants’ shoes and makes their journeys a personal matter.

Laura Zorzi is a Registered Migration Agent: MARN 1569722

Claudia Mariani

Claudia joined Migration Ways in early 2017 as an Assistant Migration Agent while completing her Graduate Certificate in Australian Migration Law at Victoria University. Now that Claudia is an Australian permanent resident, she will soon become a Registered Migration Agent. Prior to working for Migration Ways, Claudia worked in the UK as a freelance translator of English and Spanish into Italian.

Claudia earned a Bachelor’s Degree in Linguistic Mediation and Cross Cultural Communication in Abruzzo. Later in Rome, she studied translating and interpreting for Italian, English and Spanish. She has always displayed a keen interest in the fields of migration and languages. Claudia has lived in many places, including the United States, and has studied as an exchange student in Spain and England.

At Migration Ways, Claudia works on multiple visa applications but especially enjoys the challenge of preparing Partner visas and Skills Assessments. She greatly likes researching the case of each client so that she can make the very best case for every visa application. In her personal life, Claudia enjoys the delights of Melbourne, especially its food, parks and beaches, listening to music, and spending time with her family. When she has free time, Claudia likes to travel to new places in her adopted homeland as well as overseas.

Talisa Cera

Talisa Cera grew up in Trieste in the northeast of Italy. She speaks Italian and her local dialect, Triestino.

Talisa moved in Melbourne in November 2012, where she learned English. In late 2017, Talisa started working at Migration Ways as its office administrator, while supporting the marketing department. Talisa is the smiling face clients first meet when visiting the office or the cheery voice they hear when they call.

Talisa has a strong interest in working with people from different communities, and her hospitality background has given her a deep appreciation of client service. Talisa finds it very satisfying to help people obtain their goals and dreams in a new environment.


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